general - Frequently Asked Questions

GETTING WATER - FAQs

Is the water really free?

Where ON US water is distributed, the recipient does not pay for the water. The cost is covered through advertising revenue from businesses that advertise on our water packaging.

Does subscribing guarantee that I'll receive water?

No. Subscribing helps us understand demand and build the network, but it does not guarantee immediate or recurring water deliveries.

Who pays for the water?

Businesses pay for advertising campaigns with ON US. A portion of the advertising revenue is used to cover the costs associated with producing and distributing the water.

Can my household receive water?

Yes. Households can subscribe to receive free water through ON US.

Can anyone subscribe?

People and organisations can subscribe to join the network. Availability of water will depend on the programmes, campaigns and distribution capacity available in their area.

Can schools or organisations receive water?

Yes. Schools, organisations, events and other suitable distribution points may be able to participate in ON US water distribution programmes.

FOR BUSINESSES - Frequently Asked Questions

Still have questions? Reach out anytime. If you’re feeling ready, go ahead and subscribe.

advertise@onuswater.co.za

support@onuswater.co.za

THE WATER - FAQs

What type of water do you provide?

1

Our initial focus is on packaged drinking water.


Do you manufacture the water yourselves?

2

This will depend on our operating model and production partners. Our focus is on ensuring that advertised water is appropriately produced, packaged and distributed.


Is the water safe to drink?

3

Yes, the advertised water will be sourced, produced and packaged in accordance with applicable South African requirements and standards.


What sizes will be available?

4

Water sizes may vary depending on the campaign, distribution environment and operational requirements, but they come in your standard 330ml, 500ml, 750ml, 1l .

THE NETWORK - Frequently Asked Questions

GETTING INVOLVED - Frequently Asked Questions

Still have questions? Reach out anytime. If you’re feeling ready, go ahead and subscribe.

advertise@onuswater.co.za

support@onuswater.co.za

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